Terms of Service

Last updated: April 18, 2026

These Terms of Service explain the rules and conditions that apply when you visit, browse, place an order, create an account, or otherwise use the Saddlemen online store. By using this website, you agree to follow these Terms of Service.

Overview

Saddlemen provides an ecommerce website where customers may browse products, review product information, place orders, and contact customer support. These terms apply to all users of the website, including browsers, customers, account holders, and others who access or use the store.

Acceptance Of Terms

By accessing or using the Saddlemen website, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with these terms, please do not use the website or place an order.

Online Store Terms

You agree to use the Saddlemen online store only for lawful purposes and in a way that does not interfere with the website, other customers, or store operations.

• You may not use the website for fraudulent, abusive, harmful, or unauthorized activity.
• You may not attempt to disrupt, damage, copy, or misuse the website or its content.
• You are responsible for keeping your account login information secure if you create an account.
• You agree to provide accurate and current information when placing an order or contacting support.

Product Information

Saddlemen works to present product information, descriptions, images, pricing, and availability as clearly as possible. Product details may change from time to time, and we do not guarantee that all information will always be error-free, complete, or current.

Colors, materials, sizing, fit, and product appearance may vary depending on screen settings, product updates, or manufacturer information. Customers should review product details carefully before placing an order.

Pricing And Availability

Product prices, promotions, discounts, and availability may change without notice. Saddlemen reserves the right to correct errors, update product information, modify pricing, or cancel an order if information is inaccurate or unavailable.

We may limit quantities, refuse orders, or discontinue products at any time when necessary for store operations, inventory management, or order review.

Orders And Payment

When you place an order, you agree to provide accurate billing, payment, contact, and delivery information. Orders are subject to review and acceptance. Receiving an order confirmation does not guarantee that an order has been accepted, shipped, or completed.

Payment must be successfully authorized before an order can be processed. If payment cannot be verified or completed, the order may be delayed or canceled.

Shipping Reference

Saddlemen offers Free Worldwide Shipping as described in our Shipping Policy. Shipping times, processing times, tracking updates, and destination availability are explained in the Shipping Policy and may vary by order or location.

Please review your shipping address carefully before completing checkout. Saddlemen is not responsible for delays caused by incorrect, incomplete, or outdated information provided by the customer.

Return Reference

Saddlemen offers 30 Days Free Returns for eligible items according to our Return Policy. Customers must contact customer service first to receive return instructions and return details before sending any return.

Returns sent without contacting customer service first may not be accepted. Refund eligibility, item condition requirements, exchanges, damaged items, and processing time are explained in the Return Policy.

Account Information

If you create an account on the Saddlemen website, you are responsible for keeping your account information accurate and secure. Please notify us if you believe your account has been accessed without authorization.

We may suspend or restrict account access if we believe the account is being used in a way that violates these terms or creates risk for the store, customers, or website.

Prohibited Uses

You agree not to use the Saddlemen website or its content for any prohibited purpose, including:

• Violating any applicable law, regulation, or third-party right
• Submitting false, misleading, or fraudulent information
• Interfering with website security, checkout, payment, or store operations
• Uploading or transmitting harmful code, spam, or malicious content
• Copying, scraping, or reproducing website content without permission
• Using the website to harass, abuse, or harm others

Intellectual Property

Website content, including text, images, graphics, logos, page layouts, product presentation, and other materials, belongs to Saddlemen or its content providers unless otherwise stated. You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without permission.

Third-Party Links

The Saddlemen website may contain links to third-party websites or services. These links are provided for convenience only. We do not control third-party websites and are not responsible for their content, policies, products, services, or practices.

Disclaimer

The Saddlemen website and its content are provided for general ecommerce and informational purposes. We do not guarantee that the website will be uninterrupted, error-free, secure, or always available.

Product information should be reviewed carefully before purchase. Customers are responsible for confirming that a product meets their needs, fit requirements, and intended use before placing an order.

Limitation Of Liability

To the fullest extent permitted by applicable law, Saddlemen is not responsible for indirect, incidental, special, or consequential damages arising from website use, inability to use the website, order issues, product information errors, delays, or third-party services.

Nothing in these terms is intended to limit rights that cannot be limited under applicable law.

Changes To These Terms

Saddlemen may update these Terms of Service from time to time. When updates are made, the “Last updated” date near the top of this page will be revised. Continued use of the website after changes are posted means you accept the updated terms.

Contact Information

If you have questions about these Terms of Service, store policies, orders, payments, shipping, returns, or account support, please contact Saddlemen customer service:

Email: [email protected]